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NorthStar TeleSolutions

NorthStar TeleSolutions is an innovative provider of subscriber management and customer care services. We develop comprehensive solutions, from the back office to the front office, that reflect the unique needs of each client. Our future-ready solutions empower service providers to deliver unparalleled customer service, improve operational efficiencies and rapidly bring new revenue-generating products to market.

Whether you are a start-up business or are expanding into new areas, NorthStar TeleSolutions can meet the needs of service providers in the cable television, broadband, direct broadcast satellite, advanced IP services, wireline and wireless markets. Not only do we provide customer care and billing services, but NorthStar TeleSolutions also offers a broad array of complementary and integrated applications for a complete, end to end solution.

Our goal is to allow you to focus on your core business objectives by providing solutions that leverage and complement your current infrastructure. With NorthStar TeleSolutions, you can transform your typical billing and customer service tasks into cost-saving, valuable, and efficient communications with your customers, improving their experience.

Our clients trust NorthStar TeleSolutions to manage their customer care operations with their most valuable assets; their customers and their brand. We have earned this trust through years of dedication, delivery, and results.

NorthStar Software Solutions

NorthStar Software Solutions is a leading developer of business support software. Founded by a group of experienced telecommunications professionals dedicated to providing the best business management software on the market today, its core product, Insite, is used to support more than 1.5 million subscribers across North America. Since it’s founding in 1994, NorthStar has remained at the forefront of customer management and billing within the converging video, voice and data market by providing easy-to-implement, robust, customer-centric solutions with proven cost savings and a rapid return on investment.

From subscriber acquisition through subscriber retention, NorthStar offers its clients solutions that handle all aspects of managing and cultivating relationships-throughout the lifecycle of a subscriber. Our next generation business support systems are designed to automate business processes and enable operators to bring new products and services to market more quickly, easily and efficiently.

Our mission is to think outside the box, exceed client expectations and provide highly innovative tools that keep our clients on the leading edge of technology. At the same time, we focus our design on maximizing customer profitability, minimizing training and maintenance requirements and reducing overall operating costs. In addition, our knowledge and experience is always freely available to support our clients success.

At NorthStar Software Solutions, we recognize that the marketplace is rapidly changing. The convergence of voice, video and data is here and as an integrated solution provider we need to constantly evolve in order to remain the leading provider. With consideration of this, we will continue to enhance our product portfolio to encompass new technologies and ensure our staff be trained to the highest levels.