Marketing

We believe that every contact with a customer is an opportunity to grow your revenue. NorthStar helps you leverage interactions with customers to make them even more profitable by applying cross-selling and up-selling techniques. We offer innovative churn management and retention programs to help you retain your existing subscriber base and maximize their lifetime value to your business.

Our CSRs are specially trained to help you increase market penetration and installation of premium services through:

Inbound product sales/upgrade campaigns
Outbound telemarketing
Bill inserts
Direct mail
Customer surveys
Invoice messages
Phone message for promotions